We did it 🥳: CLIMAQUA is now on Trusted Shops – you can now see the Trusted Shops Badge directly in our shop.
Important: The badge is not "just a logo," but shows you at a glance:
· Our shop meets the quality criteria of Trusted Shops (e.g., transparency, data protection, clear processes)
· You can now optionally use the Trusted Shops Buyer Protection with money-back guarantee – this allows your purchase to be secured up to €20,000, regardless of the payment method
What exactly does Trusted Shops mean?
Trusted Shops is an independent provider that checks online shops according to fixed criteria. If a shop meets the requirements, it is allowed to display the badge.
In addition, as a customer, you can purchase the Trusted Shops Buyer Protection with money-back guarantee. This is a voluntary additional service that provides you with extra security in case of an emergency.
We also now collect shop reviews via Trusted Shops.
In short:
✅ Verified shop
✅ Optional buyer protection
✅ Verified reviews
And now it's your turn: Why we are now asking you for 5-star reviews ⭐️⭐️⭐️⭐️⭐️
We are a family business and put a lot of passion into every product – from genuine natural materials to post-purchase support. However, online, people trust people.
Real reviews help us in several ways:
👉 Trust for new customers: Anyone who doesn't know us yet immediately sees: "Okay, they really deliver."
👉 Better decisions: Reviews show how a product performs in real gardens or on terraces.
👉 Less uncertainty, fewer queries: When others share their experience, many things become clearer.
👉 More visibility: Good reviews help CLIMAQUA to be found better in search engines and shop comparisons.
👉 Growth without a discount battle: Every review supports us in continuing to invest in quality, spare parts, service, and new designs – instead of just advertising.
How you can help us in 60 seconds
If you are satisfied with your purchase, we would be very happy about a 5-star review ⭐️⭐️⭐️⭐️⭐️
- Open the review link from your email
- Give stars (ideally 5 🙏)
- Write 1-2 sentences: What do you particularly like? (Shop, delivery, service, splashing, appearance, ...)
That's it – and it makes a real difference to us.
Thank you 🙏 – truly!
Trusted Shops is a milestone. But the most important thing remains: your trust.
If you have any questions or if something isn't perfect, please contact us anytime – we are here for you.
Thank you for your support and enjoy your CLIMAQUA product.
Warm regards 🫶
