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CLIMAQUA 2000 Warranty Extension 5 Years

  • Swiss Design
CHF 299.00

incl. VAT, shipping calculated at checkout

In stock Delivery time 5-10 days, duty-free from DE warehouse
  • 30-day return policy
  • 2-year warranty
  • Shipping from Germany

30-day return policy

Test your fountain at home for 30 days without any obligation. If you are not satisfied, we will refund your money.

Buy risk-free — 100 percent satisfaction or your money back.

2-year warranty

Stephanie and Yves, CLIMAQUA
Stephanie and Yves, CLIMAQUA

Every CLIMAQUA fountain comes with a two-year warranty.

We won't leave you stranded after that: simply report your case, and we will find a generous solution as a gesture of goodwill — regardless of how old your product is.

Our fountains are built with plug-in systems, meaning around 95 percent of all parts can be replaced individually.

Shipping from Germany

Orders to the EU are shipped from our warehouse in Germany. For you, this means: no customs duties, no paperwork, and shorter delivery times.

We ship orders to Switzerland and Liechtenstein from our Swiss warehouse.

Free shipping on orders over 300.- in Germany and 750.- in Switzerland.

Yves from CLIMAQUA

Not sure if the fountain is right for you?

Write to us. We are a Swiss family business — you will receive a response from a human, not a ticketing system.

We will tell you honestly which model suits your space and what you should look out for during operation.

support@climaqua.com · Response on the same day on weekdays

Description

Fountain 1000-2000.- Extended Warranty – 5 years of extra security for your fountain Enjoy without a care – with our exclusive 5-year extended warranty for your water wall! Do you want to be able to rely on your fountain? With this extended warranty, you are optimally protected for a full 5 years – and can sit back and relax.

Your benefits: 5 years of all-round protection for your water wall Fast & uncomplicated help in the event of a warranty claim Full coverage of costs for production or material defects Personal CLIMAQUA customer service – always there for you More security, more time to feel good, zero worries How it works: Simply select the extended warranty at the time of purchase or add it to your fountain later – and enjoy peace of mind for 5 years.

Your fountain. Your security. Your oasis of well-being – guaranteed. Frequently asked questions about the water wall extended warranty 5-year extended warranty Which products is the extended warranty valid for? The extended warranty is valid exclusively for the CLIMAQUA fountain (not for the pump or LED). What is covered by the warranty?

All production and material defects that occur during the warranty period are covered. We will take care of the repair or replacement of your fountain. How long is the extended warranty valid for? From the date of purchase, you are covered for a full 5 years. What happens in the event of a warranty claim? In the event of a warranty claim, simply contact our customer service team via email or live chat.

We will handle the process quickly and easily. Can I also book the warranty retrospectively? Yes, you can also add the extended warranty to your fountain retrospectively (within 30 days of purchase). What is not covered? Damage caused by improper use, normal wear and tear, or external influences (e.g.

falls, frost damage), as well as technical parts such as the pump or LED, are not covered. How do I receive my warranty documents? After the purchase, you will receive a confirmation via email. Your warranty will be registered automatically. Who can help me if I have questions? Our CLIMAQUA team is always there for you – via live chat or email.

Details and dimensions

Art.-Nr.: WW-G5J-2000

Shipping

Prices include VAT; shipping costs are calculated at checkout.

Free shipping on orders over 300.- in Germany and over 750.- in Switzerland and Liechtenstein.

Fast shipping and no customs duties from our German warehouse.

Our quality promise

Our products are genuine natural and handmade items, based on the principle of perfect imperfection. Irregularities in structure, edges, surface, and color are not only possible but intended and a hallmark of quality.

Product images serve as a reference. Each piece is unique and may visibly differ from the photo.

Legal guarantee

Legal guarantee – EU notice
VIO L Garantieverlängerung 5 Jahre - CLIMAQUA

Frequently Asked Questions

How long does delivery take?

Usually 5 to 10 days. Orders to the EU are shipped from our warehouse in Germany, so you do not pay any customs duties.

If a different timeframe applies to a product, it is stated directly next to the buy button.

Can I return it if I don't like it?

Yes. Test your product at home for 30 days without any pressure. If you are not satisfied, we will refund your money.

You are buying risk-free — 100 percent satisfaction or your money back.

How long is my warranty?

Two years, according to Swiss law (CO 210).

We won't leave you stranded after that: simply report your case, and we will find a generous solution as a gesture of goodwill — regardless of how old your product is.

Many of our sets include an extended warranty, which turns two years into five.

Can I pay in installments?

Yes — with Klarna, you can pay for your purchase in convenient installments. Simply select Klarna as your payment method at checkout and choose the installment option there.

This allows you to spread the investment over several months without delaying delivery.

Why does my piece look different from the photo?

Because almost every CLIMAQUA product is a natural one-off. Each piece differs from the next — markings in the stone, an unusual coloration or a rough edge are all part of it; that is natural stone.

We use these imperfections deliberately. Our products are handcrafted rather than mass-produced by machine. As long as the function is not impaired, such irregularities are not manufacturing defects, but rather the character of the object.

Can I replace individual parts later?

Yes. CLIMAQUA fountains are built with plug-in systems; about 95 percent of all parts can be replaced individually, provided they are available.

This is intentional: a defective individual part should not be a reason to dispose of an entire product.

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Stéphanie and Yves, founders of CLIMAQUA

About us

CLIMAQUA is a family business run by us, siblings Stéphanie and Yves. We design objects made from genuine natural stone and slate, conceived in Switzerland and handcrafted into unique pieces. Every item is created responsibly and is made to last for generations.

Family businessGuided by Stéphanie & Yves
Premium QualityGenuine natural stone, carefully crafted
Responsible ProductionHandmade unique pieces, sustainable
Swiss DesignDesigned and conceived in Switzerland

Stéphanie & Yves, founders of CLIMAQUA

Together with our partner Tree-Nation, we plant thousands of trees every year for the climate and biodiversity. View forest project