Is it safe for my cat or dog to drink from the CLIMAQUA fountain?
Yes, your cat or dog may drink from the CLIMAQUA fountain, as long as no descaler or other chemical agents have been added to the water. However, safety also depends on the quality of the water you fill the fountain with. Make sure to use fresh and clean water to protect the health of your pet.
Is the pump really silent?
Yes, the CLIMAQUA pumps are all silent. Should a noise occur nonetheless, it points to a malfunction. Possible causes could be that the pump was operated for a while without water or with too little water (which can lead to overheating), or that a dirt particle has become caught in the propeller.
Please therefore always check that there is enough water in the tank and that the pump is completely submerged (at least 1-2 cm below the water level). Clean the pump and the filter regularly to protect them from damage caused by unwanted particles.
How much effort are cleaning and care?
Less than you think: refill the evaporated water regularly, wipe the surface from time to time – that was the daily routine. AQUA SOFT helps against limescale, ALGICID against algae, and AQUA FRESH keeps the water fresh for longer (all available in the shop, already included in the sets). The pump appreciates an occasional rinse – once per season is usually enough. A step-by-step care guide comes with every fountain.